Refund policy

All sales are FINAL.
Please keep this in mind when shopping with us.

Timeless Vogue specializes in previously owned items. As most of our pieces are classified as second hand goods under Australian Consumer Law, thus returns are not accepted, unless on grounds of authenticity. We guarantee all our items are authentic or your money back. We stand by the authenticity of each item we sell and we offer a lifetime return policy should any item we sell prove to be non-authentic. For authenticity claim please provide an official letter from the brand that states the item you purchased is not authentic with reference to the product serial number. This letter must be provided before we proceed with a refund. Please email us immediately at contact@timelessvogue.com.au

Thank you for shopping with Timeless Vogue!